Refund Policy for Secret Desires Match
- Last Updated: Jan 01, 2025
- Thank you for using Secret Desires Match! We want to be clear about our refund process, especially regarding our account verification and membership options.
- Account Verification Fee: To ensure a safe and genuine community, we charge a one-time, non-refundable \$1 fee to verify your account. This fee helps us maintain the integrity of our platform.
- Refund of Verification Fee with 1-Day Membership Purchase: As a special offer, if you choose to purchase a 1-day membership immediately after paying the \$1 verification fee, we will issue a full refund of the \$1 verification fee. The \$1 will be refunded to your original payment method shortly after your 1-day membership purchase is confirmed.
- Membership Refunds:
- 1-Day Membership: Due to the short duration of the 1-day membership, we do not offer refunds once the membership period has begun.
- Other Membership Types (if applicable): [You should add policies for other membership durations here. Common practice is no refunds for used time, or pro-rata refunds under specific, limited circumstances like service discontinuation by the platform. Example: For membership plans longer than 1 day, we generally do not offer refunds for any unused portion of the membership term once the term has commenced. Exceptions may be made in rare circumstances at our sole discretion, such as in the event of a complete discontinuation of our service.]
- Circumstances Under Which Refunds May Not Be Issued: Refunds will generally not be issued in the following circumstances:
- If you violate our Terms of Service.
- If you are banned from the platform due to misconduct.
- If you have used the membership benefits.
- For any reason other than the specific condition mentioned for the \$1 verification fee refund with a 1-day membership purchase.
- How to Request a Refund (for eligible cases): If you believe you are eligible for a refund according to this policy, please contact us at:
- Email: support@secretdesiresmatch.art
- Please include details about your request, including your account information and the reason for the refund request. We will review your request and respond as promptly as possible.
- Changes to this Refund Policy: We reserve the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. Your continued use of our service after any changes indicates your acceptance of the new policy.
- Please Note: This is a general template. It is highly recommended that you have this Refund Policy reviewed by a legal professional to ensure it complies with all applicable laws and regulations in your jurisdiction and fully protects your business.